Question 1

Are all your products fair trade and eco friendly?

Accepted Answer

All of our products are made by workers in given fair wages in safe and sanitary working conditions, and are made with minimal environmental impact policies in place. That being said, not all product are officially "Fair Trade" since that designation only covers certain types of products. To learn more, visit the Fair Trade website and our brand highlights in our journal.

Question 2

Where do you ship?

Accepted Answer

Most of the brands in our shop ship internationally, but not all. Check the brand's website for their specific shipping policy.

Question 3

How long does shipping take?

Accepted Answer

Shipping time estimates vary according to the company/brand you bought from. Check their websites to see their shipping policy.

Question 4

What is your return and refund policy?

Accepted Answer

Return and refund policies vary according to the brand you bought from. Check the website of the company who purchased from to find their specific policy.

Question 5

I'm interested in selling my product on your site. Is that possible?

Accepted Answer

It is definitely possible! Email us through our Contact Us page with details of your brand and product, and we will get back to you.

Question 6

Do you have a retail store?

Accepted Answer

No, unfortunately we do not have a brick and mortar store yet.

Question 7

My product is defective. Who should I contact?

Accepted Answer

For issues with products, please contact the company you directly bought from.

FAQ

Frequently asked questions